Monthly Archives: June 2014

Emotional Intelligence Gives Strength to Leadership


EI 2
Working for an emotionally unintelligent manager, or organisation, is akin to working in hell.

If you’re not sure what emotionally unintelligent means, ask yourself this question:

Do you start your meetings looking displeased before asking: ‘John [or Stacy], how are you, yes YOU, going to hit your targets this week?’

Is this you? Don’t raise your hand.

It’s a misperception that being a good leader means being a serious leader and that enjoying what you do and being kind to others means you’re too soft. Business standards and expectations for results are not in question here…just our attitudes and emotional understanding of our employees and colleagues.

Perhaps, like my company’s CEO, you’re one of the lucky few who recognises the human in yourself and others, and therefore starts that same meeting with a joke and a smile: ‘I want to know, John/Stacy, how may I support you this week in achieving your goals?’

This difference in approach makes all the difference in the world. Who wouldn’t prefer to work for an emotionally clued-in Manager versus the robot manager, going through the motions of the day…ticking the boxes.

But do know, that good managers are not born with emotional intelligence (EI). EI is a learned behaviour, just like any skill acquired in life. And, although humour plays a big part in EI, no one expects their boss to be a professional comedian. It just comes down to putting some enjoyment in what you do.

‘EI competencies are not innate talents, but learned abilities, each of which has a unique contribution to making leaders more resonant and therefore, more effective.’

I believe that people pick up on our self-limiting beliefs; so if you’re a manager who’s looking to help others achieve their maximum potential, why limit yourself? Enhance your EI skills and everyone will take note.

Your thoughts?

Neda Bayat is Global Business Consultant for Cohen Brown Management Group, Inc. and Breakthrough PerformanceTech, LLC.

When Plans Fly out the Window


concentration is paramountBy Cindy Leverich

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Earlier this year my frustration level reached an all-time high.

I have aggressive goals and project deadlines to meet, and to ensure I do just that I created a detailed plan.

The plan was good. Tasks were prioritized. Mornings are when I’m at my best, so that time was dedicated to completing the most difficult tasks. Rote administrative tasks were set for late in the day or the end of the week. I knew this plan was a winner.

I tacked my plan to the wall and started my first task on a Monday morning, and I allocated 90 minutes. I worked for 15 minutes on my project before the phone rang. Twenty minutes later I returned to my project, and got started again. I had 60 minutes left before my regular morning conference call with the team.

Ten minutes later the email beeps started up, and they all had that annoying red exclamation mark indicating they were urgent. So I stopped again to review email. Finance needed an updated pipeline report by noon; a colleague wanted to brainstorm the best approach for a prospect meeting; two new meetings had just populated my calendar and would take 3 hours out of my well-planned day.

The first 90 minutes of my day were done, but the project I hoped to complete was barely started. I put it aside for my first scheduled meeting.

During the meeting I received 15 emails and 4 voicemail messages. I looked at my plan, I looked at my emails, I looked at my calendar, and I looked at the clock. It was 8:30 a.m., and I was totally defeated, totally stressed, and couldn’t see any way to make my plan work.

I tore it off the wall, ripped it into tiny pieces, threw it in the trash, and took a coffee break.

Time Bandit Solution bookSound familiar? I’m sure it does. I spent years having Mondays like this until I learned I am responsible for stopping the interruptions! I must take more control of my time and stop letting the day “just happen.” I wish I could say I came upon the solution after much thought and reflection, but that’s not the case. I found the answer in the new book by Edward G. Brown— The Time Bandit Solution.

I’ve recaptured my time and reduced my stress, and I am meeting deadlines and goals, using deceptively simple, straightforward techniques like Time Locking and Focal Locking, and negotiating with colleagues. You can too.